All MODEL-ITECH features

MODEL-ITECH brings together everything a phone and computer repair shop needs to manage quotes, appointments and customers on a daily basis, in a single tool.

Automated online quotes

Your customers describe their device's fault and instantly get an estimate calculated from your own price list, by brand, model and fault type. You adjust the price if needed, then send a detailed proposal by email in one click. Every quote then follows a clear status — pending, accepted, in progress, completed, invoiced — for unambiguous tracking.

Scheduling and appointment booking

A centralized calendar brings together all your upcoming appointments. Your customers book a slot based on your real availability, and you block closing days or time off in a few clicks so you never receive a booking on a day you're not working.

A brand and model catalog that stays up to date

Phone, tablet and computer brands and models, and their associated fault types: everything is updated automatically in your dashboard, with no action needed on your part.

Additional products and services

Offer accessories or complementary services (case, screen protector, extended warranty...) directly during the quote or appointment request, to increase your average basket.

Customer management

Every customer has a profile centralizing their contact details and repair history, for personalized follow-up with no re-entry.

Integration into your existing website

Already have a website? Integrate the MODEL-ITECH quote and appointment booking module directly on your own domain name, without changing anything on your current site.

Excel export and import

Export your data to Excel, or bulk-import large volumes of it at once from a standard template.

Data security

Each shop only has access to its own data: your customers and repair history stay strictly confidential, never shared with other shops on the network.

Dedicated support

A built-in support messaging system lets you contact our team directly from your dashboard whenever you have a question or need assistance.

Three repair modes, each with its own pricing

Independently configure the availability, price and description of each mode to offer exactly the services you want.

In-store

At home

By mail-in

FREQUENTLY ASKED QUESTIONS